Privacy Policy

Effective from 16.03.2023

Controller and Your Rights as a Data Subject

(Gender Note: For better readability, the simultaneous use of male, female, and diverse forms (m/f/d) is omitted. All personal designations that follow apply equally to all genders.)

1. Controller

The entity responsible for the data processing described in this privacy policy is "DANINA Immobilien & Services GmbH" (hereinafter "we" or "us"). Our contact details are:

DANINA Immobilien & Services GmbH 

Friedrichstr. 142, 42551 Velbert 

velbert@engelvoelkers.com 

License partner of Engel & Völkers Residential GmbH 

3. Your Rights as a Data Subject

You have the right to request information about the processing of your personal data (e.g., the source of the data, the purpose of the processing, and the methods used). Furthermore, under certain conditions, you have the right to object to the processing of your data for the future, request restrictions, or demand the deletion of the data. Additionally, you may at any time opt out of receiving advertising materials or participating in market research or commercial communications.

In summary, you have the right to:

- Information

- Rectification

- Deletion (or the "right to be forgotten")

- Restriction of processing

- Data portability

- Objection to the processing of your personal data

- File a complaint with supervisory authorities.

Furthermore, you have the right to object at any time to the processing of your personal data for direct marketing purposes. If you object to direct marketing, we will no longer process your personal data for that purpose. According to Art. 7 III of the EU General Data Protection Regulation (hereinafter "GDPR"), you may revoke your consent at any time. This will prevent us from continuing data processing based on that consent in the future. Please note that your right to deletion is subject to limitations. For example, we are required or allowed to retain certain data due to legal retention obligations. Data required to assert, exercise, or defend legal claims are also exempt from the right to deletion. If you have a complaint about how we process your data, you may file a complaint with a supervisory authority, particularly in the Member State of your residence, your workplace, or the place of the alleged violation. We reserve the right to disclose information about you if legally required, such as when disclosure is demanded by law enforcement authorities. 

**Legal Basis:** Art. 6 I Sentence 1 lit. c GDPR (legal obligation).

Overview of Our Data Processing Procedures

The following sections provide an overview of our data processing procedures:

I. You visit our company website.

II. You enter into a search or marketing contract, request a property exposé, or engage us for a property valuation.

III. We search for a property for you together with another Engel & Völkers license partner (referral).

IV. You apply for a job or send a speculative application.

V. Storage and deletion of your data.

I. Collection and Processing of Personal Data when Visiting Our Website

We process personal data only to the extent that you provide it to us via the contact forms on our website. Data processing occurs only with your consent or if permitted by law. Certain services offered on our website require a minimum amount of data, which is marked with an asterisk (*). Without these required fields, we cannot provide these services.

1. Data We Process from You (Hereinafter "You" or "User")

When you use our website, we process personal data, such as:

- Email address, first name, last name, title, address, phone number, property data (collectively referred to as "data" or "personal data") that you provide in connection with our services (e.g., contact inquiries, newsletter sign-ups, and property market valuations). 

Please refer to the "Cookie Policy" of Engel & Völkers GmbH for information on data processing related to cookies and other tracking technologies. 

Engel & Völkers GmbH 

Vancouverstr. 2a 

D-20457 Hamburg 

Germany 

Email: info@engelvoelkers.com

You can find the Cookie Policy at the bottom of our company website.

2. Purpose of Processing and Legal Basis

We process your data for the following purposes:

- To respond to contact inquiries (legal basis: contract performance and, in the case of data transfer to other Engel & Völkers license partners, your consent).

- If applicable, to respond to a request for a market valuation of a property and the associated sales interest (legal basis: contract performance and, where applicable, your consent).

- To contact you by phone (legal basis: contract performance or your consent for marketing purposes).

- Sending email newsletters for our own offers, as well as internal and third-party advertising (legal basis: your consent or our legitimate interest in marketing our services).

In summary, the legal basis for processing personal data is Art. 6 I Sentence 1 lit. a GDPR, if based on consent, Art. 6 I Sentence 1 lit. b GDPR, if based on a (pre)contractual relationship, and Art. 6 I Sentence 1 lit. f GDPR, if based on our legitimate interest. If data processing is necessary to fulfill a legal obligation, the legal basis is Art. 6 I Sentence 1 lit. c GDPR.

If the legal basis is your consent, you have the right to revoke your consent at any time without affecting the legality of the processing carried out on the basis of the consent until its revocation. If the legal basis is legitimate interest, you have the right to object to the processing at any time based on your particular situation. This is governed by Art. 21 GDPR.

3. Sharing Your Personal Data

We only share your personal data with third parties if necessary for contract performance, if we or the third party have a legitimate interest in the data transfer, if there is a legal obligation, or if you have given your consent. If personal data is transferred based on legitimate interest, this will be explained in this privacy policy.

When we refer to the "Engel & Völkers Group" in this privacy policy, we mean the companies belonging to the Engel & Völkers corporate group under §§ 15ff. of the German Stock Corporation Act (AktG) and their directly or indirectly affiliated (master) license partners, of which we are also a part. You can view the current list of these license partners here: https://www.engelvoelkers.com/en/company/locations/.

4. Transfer of Data to Non-EU/EEA Countries

In addition to the section "Sharing Your Personal Data," the following applies:

Recipients of personal data may be located outside the EU/EEA. If personal data is transferred to locations outside the EU/EEA, we will ensure that your data protection rights are adequately protected. This can be ensured through mechanisms such as the European Commission's decision that a non-EU/EEA country provides an adequate level of protection (Art. 45 GDPR), or by using EU-approved standard contractual clauses (Art. 46 GDPR).

If you request services from Engel & Völkers license partners outside the EU, we will transfer your data to the appropriate local license partner after obtaining your consent.

II. You Enter into a Search or Marketing Contract, Request a Property Exposé, or Engage Us for a Property Valuation

1. Data We Process from You

When searching for, selling, or renting a property, requesting an exposé, or engaging us for a property valuation, we regularly process the following personal data:

- First name, last name, title, address, phone number, details of the property or search request.

- Email address, if you have consented to receive promotional information or prefer email communication.

- If a property transaction takes place, additional data such as bank details, identity information, and legal documents may be required.

2. Purpose of Processing and Legal Basis

We process your personal data for the following purposes:

- To fulfill the contractual relationship (legal basis: Art. 6 I lit. b. GDPR, Art. 6 I lit. f GDPR).

- To meet legal obligations (legal basis: Art. 6 I lit. c GDPR).

- To send marketing information about real estate (legal basis: legitimate interest or your consent).

If consent is the legal basis, you may revoke it at any time. If legitimate interest is the basis, you may object at any time on grounds related to your situation.

3. Sharing Data

We may transfer personal data to other Engel & Völkers license partners based on your consent or legitimate interest. We may also share data with service providers, such as notaries, lawyers, and authorities, when necessary to fulfill a contract.