
Privacy Policy
Privacy Policy of EyV Chile S.A.
1. Responsible Entity and Data Subject Rights
EyV Chile S.A. (‘Engel & Völkers’) is responsible for the data processing governed by this Privacy Policy. Contact us:
Engel & Völkers Chile
Av. Los Trapenses 3145, Lo Barnechea, Chile
E-mail: chile@engelvoelkers.com
Data subjects have the right to:
Access their personal information.
Rectify their data when it is incorrect or out of date.
Request the deletion of their data when it is no longer necessary for the stated purposes.
Restrict or object to the processing of your personal data.
File complaints before the Personal Data Protection Agency in Chile or before the Council for Transparency.
2. Legal Basis and Purpose of Processing
The processing of personal data is carried out in accordance with Law No. 19.628 on the Protection of Privacy and, where applicable, with the General Data Protection Regulation (GDPR) of the European Union.
The data is processed for the following purposes:
Sending information about properties and services.
To manage contact requests.
To perform internal statistical analysis.
To improve the user experience on our website.
To comply with legal or contractual obligations.
3. Data Conservation
Personal data will be retained for the time necessary to fulfil the established purposes and in accordance with the deadlines established in Chilean legislation. In particular:
Contact data: up to 5 years after the last interaction.
Customer data: Up to 10 years after the termination of the contractual relationship.
Personnel selection data: 6 months after the end of the process.
Data required for tax obligations: Up to 6 years according to the regulations of the Internal Revenue Service (SII).
4. International Data Transfer
Personal data may be transferred to entities outside Chile, including to Engel & Völkers GmbH in Germany. We ensure that any transfer is done with appropriate safeguards, such as:
International data transfer contracts.
Compliance with data protection regulations approved by the European Commission.
Standard contractual clauses recognised by international bodies.
5. Use of Cookies and Tracking Technologies
To improve the user experience, we use cookies and similar technologies. Users can manage their consent and cookie settings through the Didomi SAS consent management platform.
6. Contact for Privacy Enquiries
If you wish to exercise your data protection rights or have any queries about this policy, you can contact us at chile@engelvoelkers.com
FOR MORE INFORMATION
Contact us


Engel & Völkers Chile
Av. Los Trapenses 3145,
Lo Barnechea, Chile
Tel: +56 22 955 4026