WATERKLOOF PROPERTY MANAGEMENT MADE EASY

Welcome to a Real Estate Office that recognises your needs are more than just the monthly rent;  that service is more than just a smile; and that maximising your income is more important than ever.

·         WE WILL STRIVE TO SKILFULLY REPRESENT YOU

·         WE WILL STRIVE TO MAXIMISE THE RETURN ON YOUR INVESTMENT

·         WE WILL STRIVE TO TAKE THE HASSLE OUT OF PROPERTY MANAGEMENT

WHY CHOOSE US

·         We will get it right the first time

·         We will have a positive and enthusiastic attitude about managing your property

·         We will care for your property as though it was our own

·         We will promptly return your telephone calls

·         We will provide hassle free management

·         We will focus on maximising your return

·         We will choose the right tenant

·         We will not hand out keys to prospective tenants

·         We will carry out regular rental increases

·         We will keep in constant contact

·         We will provide you with a complimentary annual appraisal on your property

HOW TO INCREASE YOUR INVESTMENT INCOME

Choose an agent that is going to accurately appraise your rental property to reduce vacancy periods, high tenancy turnovers and lost rental income

Choose an agent that understands the importance of property presentation to attract a quality tenant, which can reduce wear and tear and rent arrears

Choose an agent that understands the importance of timely rental payments and will do whatever it takes to ensure that you receive your rent on time

Choose an agent that will promptly negotiate tenancy renewals to reduce vacancy periods and lost rental income

Choose an agent that will focus on preventative maintenance to reduce extensive and expensive repairs being carried out

Choose an agent that is going to keep you up to date on new investment properties listed for sale – be the first to know

TENANT SELECTION

Prospective tenants are qualified as suitable by checking past employment, past real estate rentals and personal references.

In the case of a person who has recently sold their property, we talk to the salesperson involved who can often give us an idea of the applicant’s lifestyle.  Should we be uncertain about a tenant, we will always refer to you for advice.

It is important to ascertain that the prospective tenant is who they say they are.  This is easily verified by sighting photo identification.

WE CARE FOR OUR TENANTS

Our philosophy is that tenants are our business!  Without tenants you don’t receive rent and we don’t receive commission.  Today there is more competition to attract quality tenants, they are more sophisticated and have grown accustomed to good service.

For this reason it is more important than ever to value, respect and care for our tenant’s needs.  We don’t treat tenants as outsiders; they are part of our business. 

INSPECTIONS

Our property management team regularly inspects properties on behalf of the investor.  After each inspection you will receive a full written report on the property’s condition.  Photo’s will be taken and placed on record for photographic evidence.

During these inspections we will conduct a maintenance inspection as well as a general check of the internal and external condition.  Should any major maintenance be required, you will be notified immediately.

MAINTENANCE

Maintenance matters are carried out in accordance with the property investor’s instruction.  We only engage tradespeople who meet our office’s high standard.  We usually request form our landlords a R500 authorised maintenance expenditure limit to save having to worry you for authorisation on usually minor repairs.  You will be advised of any repairs necessary over this limit.

INSURANCE

Part of the service we provide is to promptly submit any major claims for repair to your Insurance Company – by mutual agreement

STATEMENTS

Our office utilises the latest in computer software so that we can offer you a speedier service in accounting monies to you.