Privacy-Policy

https://www.engelvoelkers.com/it-it/napolichiaiaposillipo/protezione-dei-dati

Privacy Policy of Blenda Srl - Licensee of Engel & Völkers Italia Srl

Our privacy policies are organized according to the following structure:

Visit our website or the Property Search App

Conclude a research or marketing contract with us

Contact us by phone or Internet or visit our Shop or participate in marketing events

Contact us with a postcard

Together with another Engel & Völkers license partner, we look for a property for you (Referral)

Send a spontaneous application or answer to a job post

Privacy Policy to visit the website or Property Search App

This privacy statement for the use of the website https://www.engelvoelkers.com/it-it/napoli (hereinafter referred to as the "Website" and the Property Search) App, a mobile application used in particular for the search of real estate (hereafter "Property Search App") is valid from 25 May 2018.

The following guidelines refer to both the website and the Property Search App, unless explicitly stated otherwise.

Blenda Srl Licensee of Engel & Völkers Italia Srl in its function as a responsible entity (hereinafter also referred to as "Engel & Völkers") informs its users that

- personal data will be processed by them while using the website, in particular:

● personal data (eg e-mail address, name, surname, title, address, telephone number - hereinafter referred to as "data" or "personal data"), provided by users in the event of registration on the website (e.g. in requests for contact and sending newsletters);
● personal data transmitted by users' Internet browsers each time they access the website and are stored as log files, also known as server log files. This data includes: IP address (IP address) of the access computer; name of the site accessed; date and time of access; Reference URL from which the user accesses the site; number of data transmitted; status message for successful login; session ID number.

- personal data will be processed by them during the use of the Property Search App, in particular:

● e-mail address, name, surname, title, address, telephone number, provided by users in case of contact requests;

● The usage data of the respective user of the App is saved each time the application is accessed. These data are: Operating system used and possibly type of browser, current setting for the smartphone language, information on the internet service provider of the user, name of the page displayed and eventually the source page, date and time of display, amount of transmitted data, status indication indicating the success of the display, identification number of the session.

Purpose of the treatment

Engel & Völkers as a responsible body

- processes the personal data of users of the website for the following purposes:

● Fulfillment of user requests (legal basis is the fulfillment of the contract, as well as the legitimate interest of Engel & Völkers, transmit the contact requests within the Engel & Völkers group to the companies concerned. "The Engel & Völkers Group" in the above sense, it includes Engel & Völkers AG and its national and foreign affiliated companies pursuant to § 15ff of the German Stock Companies Act, as well as the licensing partners (master) affiliated to this group of companies. updated overview of these license partners: https: //www.engelvoelkers.com/de/unternehmen/standorte/);
● Sending a newsletter by e-mail about their offers, advertising and third parties to the extent permitted by law and / or based on consent. (The legal basis is the legitimate interest of Engel & Völkers in direct marketing, provided that the marketing takes place in compliance with data protection and the requirements of the law on competition);
● Website analysis for determining user behavior. (The legal basis is Engel & Völkers' legitimate interest in analyzing usage behavior on our website in order to improve it or continually adapt it to the interests of our users.);
● Integration of social plug-ins (the legal basis is the legitimate interest of Engel & Völkers, at the request of users who have activated a social plugin, to share their information with the corresponding social network);
● Identification and possible blocking of users who have installed a so-called adblocker and thus block advertising. (The legal basis is Engel & Völkers' legitimate interest in supplying wholly or partially funded offers to users who do not block advertising.);
● To prevent fraudulent activities or abuse on the website or in connection with the website and to comply with the requirements of the law for a secure website. (The legal basis is Engel & Völkers' legitimate interest in eliminating defects, ensuring system security and detecting unauthorized access or access attempts.)

The legal basis for the processing of personal data is art. 6 I let. a, if the treatment is based on a consensus, art. 6 I lett. b RGPD, provided that the basis of the treatment is the contractual relationship and the art. 6 I lett. f RGPD, provided that the basis is the legitimate interest of Engel & Völkers.

- processes the personal data of users of the Property Search App for the following purposes: ● Fulfillment of user requests of the App (the legal basis for data collection is the user's consent as per Article 6 § 1 lit. a of the European Data Protection Regulation (RGDP)). Analysis of the Property Search App for determining the use behavior (the legal basis is the legitimate interest of Engel & Völkers to analyze the behavior of use on the Property Search App in order to improve it or adapt it continuously to the interests of our users.); Type of personal data provision and consequences of the refusal The provision of personal data by the user is voluntary. Ability to freely choose whether to provide personal information to Engel & Völkers and subsequently revoke their consent to the processing of personal data already provided. Through a revocation it may happen that the Engel & Völkers website can not be used. Method of treatment The processing of personal data of users takes place only when necessary and takes place exclusively by electronic means, in particular through: collection, registration, organization, storage, consultation, processing, modification, selection, extraction, comparison, use, interaction, access and communication, blocking, deleting and destroying data. Treatment operations can be performed electronically and not electronically. Access to data Personal data are processed by Engel & Völkers in detail, in particular from ● Collaborators (permanent employees as freelance employees and real estate consultants) and consultants authorized to manage the website and the Property Search App and provide the related services; ● third-party companies (eg IT service providers, hosting providers, etc.) to which Engel & Völkers outsourced services with processing operations in the field of order processing; Information on data As a responsible body, we can provide information about your personal data. This information can be provided only for the following purposes: • in the case of fulfillment of legal obligations or obligations pursuant to regulations and directives of national or European legislation; • for defense in court in the event of a dispute.

Disclosure of data

If your contact request concerns offers from other companies in the Engel & Völkers group, Engel & Völkers will transfer the personal data you have entered in this case to the respective company by the Engel & Völkers group with prior consent and / or based on legitimate interest. Furthermore, your personal data will not be disclosed by Engel & Völkers.



Disclosure of data in non-EEA countries

In principle, Engel & Völkers does not transfer personal data to non-EEA countries without your consent. The servers used by Engel & Völkers are located within the European Union.

If your request concerns companies of the Engel & Völkers group outside the European Union, we will transfer your data after consent.

In cases involving the transfer of personal data to countries that do not apply the same level of protection within the European Union and in the absence of your explicit consent to the transfer of data in these countries, Engel & Völkers ensures that certain contractual obligations consistent with data protection law (including the execution of standard clauses approved by the European Commission) are agreed with all service providers in the event that Engel & Völkers can not refer to other principles of the law for the transmission of personal data.

Salvataggio e cancellazione dei dati

Engel & Völkers raccoglie informazioni di identificazione personale per il tempo necessario a ottenere gli scopi per i quali i dati sono raccolti e trattati, compreso qualsiasi periodo di custodia richiesto dalla legge applicabile ( ad es. custodia dei documenti contabili) , e in ogni caso per 10 anni dopo la raccolta di dati personali.

Utilizzo dei cookie

Utilizzo dei cookie sul sito web

Al fine di migliorare la navigazione sul sito web, Engel & Völkers utilizza i cosiddetti cookie. I cookie sono piccoli file di testo che di solito consistono in lettere e numeri che vengono memorizzati dai browser web degli utenti sul proprio PC e contengono dati pseudonimi. I cookie consentono a una sito web di riconoscere i computer degli utenti, tracciare le ricerche di più pagine su una pagina web e identificare gli utenti che ritornano su un sito web. Ci sono cookie per scopi tecnici, analitici e di profilazione.

I cookie diretti e indiretti di Engel & Völkers sono riassunti qui: https://www.engelvoelkers.com/en-de/privacy-policy-ag/doc/ev_cookies_lp.pdf.

Il sito web utilizza i seguenti cookie tecnici:

• Per il salvataggio della selezione della lingua _icl_visitor_lang_js, _icl_current_language, evlocale.
• Per il salvataggio della selezione delle unità di misura engelundvoelkersconfig.
• Per il salvataggio delle ultime richieste di ricerca LAST_SEARCH.
• Per il salvataggio dell'ID della lista di controllo watchlist_id.
• Per il salvataggio dell'assegnazione del test come parte dei test AB user_ab.
• Per il salvataggio dell’assegnazione ai sistemi distribuiti nei bilanciatori del carico BIGipServergroup-rz-webfe-prod.

Engel & Völkers informs users that they can disable or remove cookies in their web browser by following the instructions on the following links: ● Internet Explorer ((https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies). ● Mozilla Firefox (https://support.mozilla.org/en-US/kb/delete-cookies-remove-info-websites-stored). ● Safari (https://support.apple.com/kb/PH19214?viewlocale=en_US&locale=de_DE). The website also uses analytical cookies set by third parties, such as Google (see also the conditions of use for analysis tools and tracking tools) and Adroll (https://www.adroll.com/de-DE/about) / Privatsphäre) and Haufe (https://de.onlinehelp.umantis.com/index.php/Cookies). In detail it is about: a) Google Analytics Engel & Völkers uses the web analytics service provided by Google Inc. ("Google") to analyze the use of website pages. The information generated by cookies on the use of website pages is usually transmitted to a Google server in the United States and stored there. Engel & Völkers uses Google Analytics exclusively with the extension "ga ('set', 'anonymizeIp', true)" to ensure that IP addresses are processed only as a shortened version and to exclude a direct reference to individual persons. Google may disclose information to third parties if required by law or by third parties to process data on behalf of Google. Google will not disclose your IP address together with other Google data. Users can prevent the recording and storage of data by Google Analytics at any time by installing a Google-enabled browser plug-in, which can be downloaded from the following link: https://tools.google.com/dlpage / gaoptout? hl = de. b) Universal Analysis Engel & Völkers uses the universal analysis capabilities provided by Google. With these features, Engel & Völkers is able to record and analyze socio-demographic information about users through a Google ID (if available) and advertising content generated by Google (DoubleClick). If a Google ID is available, the data controller also records the data on all devices (for example, if users use a smartphone and a PC) to analyze the flow of visitors on all devices. Users can prevent the recording and storage of data by Google at any time by installing a browser plugin published for Google, which can be downloaded from the following link: https://tools.google.com/dlpage/ gaoptout? hl = de.

This website does not use profiling cookies.

Use of Cookies and other Tracking systems in the Property Search App

Engel & Völkers needs statistical information on the use of the Property Search App, to make it convenient for the user. For this purpose Engel & Völkers uses the following analytical tools. The suppliers of the tools process the data, in the case in which personal data are processed, as contract suppliers according to the indications of Engel & Völkers.

What other Property Search App cookies are used is shown here: https://www.engelvoelkers.com/en-de/privacy-policy-ag/doc/ev_cookies_lp.pdf.

a) Google Analytics

Google Analytics is operated by Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA ("Google"). We use Google Analytics with the additional function offered by Google to anonymize the IP address: the IP address is truncated by Google normally already within the EU and in exceptional cases in the US and in any case it is always saved in truncated form. Data protection conditions are available here. Data protection conditions are available here: https://privacy.google.com/businesses/processorterms/
    
If you wish to deactivate the Google Analytics (Opt-out) tracking in iOS, go to the system settings and disable access by Google Analytics in step 1 in the "Engel & Völkers Immobiliensuche" app.

If you wish to opt out of Google Analytics (Opt-out) tracking in Android, go to the app settings and disable access to Google Analytics.

b) HockeyApp

HockeyApp is provided by Microsoft (Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA). We use HockeyApp to analyze errors and improve the Property Search App. In the event of a blockage, the user can accept to send an error report to HockeyApp. The error message contains information about the date and time of the error, the affected software module, the operating system and the language used and the type of device and IP address. The error message is sent only after providing a separate consent to HockeyApp. The information contained in the error message could be partly sent to the USA. HockeyApp is a service from Microsoft. The legal information in this regard is available here:
https://azure.microsoft.com/de-de/support/legal/.
Data protection conditions are available here:
https://www.microsoft.com/de-de/privacystatement/OnlineServices/Default.aspx

c) Crashlytics

Crashlytics is an analysis tool offered and managed by Crashlytics Inc. based in Cambridge MA, USA. Crashlytics creates so-called crash reports, ie reports of functional errors or failures of the App, where and in what conditions they occurred, how many users of the App were affected, etc. Engel & Völkers uses these notifications to become aware of functional errors or faults and to react faster, more precisely and more efficiently in the interest of the customer and to improve the app from a technical point of view. For this purpose Crashlytics collects, together with the App-ID of the user referred to Symphony and which can be deleted at any time, the data related to the "crash" and the general data of the respective computer environment (in particular the devices used, the provider and operating system). If the notification contains personal data or pseudonyms, Crashlytics will delete them after a maximum of seven days. Thanks to this information Crashlytics, and therefore Engel & Völkers, obtain information on the functioning of the App and its use, especially as regards the occurrence of malfunctions and errors. More information is available at try.crashlytics.com/terms/privacy-policy.pdf.

Link to social media pages

This website contains links to the most important social media sites (eg Facebook and Twitter). This is not a social media plugin embedding, but a real link, which does not transfer personal data to the manager of the social media in question.

Rights of the interested parties

You have the right to receive information on the processing of your personal data (for example the origin of this data, the purpose of the processing, the methods of data processing). In addition, you have the right under certain circumstances to oppose the processing of data for the future, to limit it or to request the deletion of data. Finally, you have the possibility to prevent the sending of promotional material or the conduct of market research or commercial communications at any time.

In summary you have the right to

- information,
- correction,
- cancellation (and / or oblivion),
- processing limitation,
- transferability of data,
- opposition to the processing of personal data,
- complaint to the supervisory authorities.

Please note that the cancellation fee is subject to restrictions. For example, we can not and / or should not delete data that we still need to keep due to periods of legal custody. Even the data we need to affirm, exercise or defend legal claims are excluded from the right of withdrawal.

To exercise the above rights and request information, users can write to the following e-mail address MilanoCentroStorico@engelvoelkers.com or to the postal address M & M Real Estate Srl, Via Broletto ang. Via dei Bossi 7, 20121 Milan, Italy. Likewise, at any time users can revoke, correct and delete the processing of their data.

Contacts

The data processor is Blenda Srl, Via Nevio, 102 / A - 80122 Naples, Italy. For any clarification regarding our contract suppliers, we will be happy to provide you with an updated list of them.

The data is stored in a management database called GO! 3 owned by Engel & Völkers Technology GmbH (formerly Engel & Völkers IT-Services GmbH), Stadthausbrücke 5, 20355 Hamburg, Germany, the company's head office in Managing Directors Messrs. Christian Evers and Andreas Westendörpf, with whom there is an agreement on the processing of data on behalf of third parties stipulated on 18/05/2018.

If you have any questions about this privacy and data protection statement, please contact Engel & Völkers external privacy manager:

If you have a complaint about how we handle your information, you will have the opportunity to file a complaint with the supervisory body. That is:

Guarantor for the Protection of Personal Data
Piazza di Monte Citorio n. 121 00186 ROME
Fax: (+39) 06.69677.3785
Telephone switchboard: (+39) 06.696771
E-mail: garante@gpdp.it
Certified mail: protocollo@pec.gpdp.it

Privacy statement in relation to a research or sale contract

This privacy statement is valid from 25 May 2018.
 
Blenda Srl as a responsible body (hereinafter also "Engel & Völkers") informs its customers and interested parties about personal data that are collected regularly in the context of a contractual or pre-contractual relationship. In particular it is about:

● Name, surname, title, address, telephone number, information on the real estate request (in the case of a property search) or (in the case of real estate marketing) information on the property;
● E-mail address provided that you have consented to receive promotional information, in particular the offer of real estate;
● and (in the case of purchase / sale or rental of real estate) bank account details, identity information, copy of ID (when buying property) and land register, electricity, oil and / or utility bills of gas, general overheads of individual payments, purchase contract (in the case of renting a property) bank account details, identity details, CV, salary, credit checks, leasing.

Below, these data will be referred to as "data or" personal data ".

Purpose of the treatment

Engel & Völkers as a responsible body processes personal data for the following purposes:

● Implementation of the contractual relationship also by independent real estate consultants including billing and bank checks (the legal basis is Article 6 of the RGPD and Article 6 I letter f of the RGPD, following the legitimate interest of Engel & Völkers in relation to the transfer of data to real estate consultants independent of freedom of choice, even with independent intermediaries or intermediaries to satisfy contractual relations.The legitimate interest in conducting credit checks follows the legitimate interest in protecting oneself from bad debts);

● Advertising information on real estate marketed by Engel & Völkers or a licensee partner of the Engel & Völkers Group (the legal basis is Article 6 of the Letters of the RGPD, the legitimate interest derives from the processing of personal data for direct marketing purposes by Engel & Völkers.)
Disclosure of data

If your request concerns offers from other companies of the Engel & Völkers group, Engel & Völkers will transfer the personal data you have entered in this case to the respective company by the Engel & Völkers group after prior consent. Please also inquire about our Referral information at the end of this Privacy Statement.

In addition, your personal data will only be transmitted by Engel & Völkers as part of the contractual relationship, if necessary upon your consent. In particular, data is transmitted to your contractual partners and / or potential contractual partners, notaries and land registry offices. In this context, Engel & Völkers is also subject to the Money Laundering Act and, if necessary, is obliged to transmit the data to the supervisory authorities. In addition, your data will be forwarded to the independent real estate consultants of Engel & Völkers.

Access to data

Personal data are processed by Engel & Völkers in detail, in particular from

● employees (permanent employees and freelance real estate consultants) and consultants who provide the services offered;
● Third-party companies (eg IT service providers, hosting providers or the rauch forwarder) to whom Engel & Völkers outsourced services with processing operations in order processing.
Disclosure of data in non-EEA countries

In principle, Engel & Völkers does not transfer personal data to non-EEA countries without consent. The servers used by Engel & Völkers are located within the European Union.
If your request concerns companies of the Engel & Völkers group outside the European Union, we will transfer your data after consent.

In cases involving the transfer of personal data to countries that do not apply the same level of protection within the European Union and in the absence of your explicit consent to the transfer of data in these countries, Engel & Völkers ensures that certain contractual obligations consistent with data protection law (including the execution of standard clauses approved by the European Commission) are agreed with all service providers, in the event that Engel & Völkers can not refer to other principles of law for the transmission of personal data.

Saving and deleting data

Engel & Völkers stores personal data in relation to a contractual relationship for the duration of the custody period, resulting from the provisions of the law. Furthermore, Engel & Völkers will retain your data in combination with the receipt of advertising information until your consent to Engel & Völkers is revoked.

Rights of the interested parties
You have the right to receive information on the processing of your personal data (for example the origin of this data, the purpose of the processing, the methods of data processing). Furthermore, you have the right at any time to revoke the processing of data for the future, to limit it or to request the deletion of data. Finally, you have the possibility to prevent the sending of promotional material or the conduct of market research or commercial communications at any time.
In summary you have a right of - information, - correction, - cancellation (and / or oblivion), - processing limitation, - transferability of data, - opposition to the processing of personal data, - complaint to the supervisory authorities. Please note that the cancellation fee is subject to restrictions. For example, we can not and / or should not delete data that we still need to keep due to periods of legal custody. Even the data we need to affirm, exercise or defend legal claims are excluded from the right of withdrawal. To exercise the above rights and request information, you can write to the following e-mail address napoli-chiaia-posillipo@engelvoelkers.com or to the postal address Blenda Srl, Via Nevio, 102 / A - 80122 Naples, Italy. Contacts The data controller is Blenda Srl, Via Nevio, 102 / A - 80122 Naples, Italy. For any clarification regarding our contract suppliers, we will be happy to provide you with an updated list of them. The data is stored in a management database called GO! 3 owned by Engel & Völkers Technology GmbH (formerly Engel & Völkers IT-Services GmbH), Stadthausbrücke 5, 20355 Hamburg, Germany, the company's head office in Managing Directors Messrs. Christian Evers and Andreas Westendörpf, with whom there is an agreement on the processing of data on behalf of third parties stipulated on 18/05/2018. If you have a complaint about how we handle your information, you will have the opportunity to present it to the supervisory body. That is: Guarantor for the Protection of Personal Data Piazza di Monte Citorio n. 121 00186 ROME Fax: (+39) 06.69677.3785 Telephone switchboard: (+39) 06.696771 E-mail: garante@gpdp.it Certified mail: protocollo@pec.gpdp.it

Privacy Policy in relation to telephone contacts, Internet contacts or contacts through our Shop and / or marketing events

This privacy statement will be valid from 25 May 2018.

 Blenda Srl in its function as responsible authority (hereinafter also "Engel & Völkers") informs its customers and potential customers about personal data, which are regularly collected with a telephone contact. In particular it is about:

● Name, surname, title, address, telephone number, information on the real estate request (in the case of a property search) or (in the case of real estate marketing) information on the property;

● E-mail address, provided that you have consented to the receipt of promotional information, in particular the offer of real estate;

Below, these data will be referred to as "data or" personal data ".

Purpose of the treatment

Engel & Völkers as a responsible body processes personal data for the following purposes:

● Implementation of the pre-contractual relationship also by independent real estate consultants (the legal basis is Article 6 of the RGPD and Article 6 I letter f of the RGPD, following the legitimate interest of Engel & Völkers in relation to the transfer of data to real estate consultants independent of freedom of choice, even with independent intermediaries or intermediaries to satisfy contractual relations.);

● Advertising information on real estate marketed by Engel & Völkers or a licensee partner of the Engel & Völkers Group (the legal basis is Article 6 of the Letters of the RGPD, the legitimate interest derives from the processing of personal data for direct marketing purposes by Engel & Völkers).

Disclosure of data

If your request concerns offers from other companies in the Engel & Völkers group, Engel & Völkers will transfer the personal data you have entered in this case to the respective company by the Engel & Völkers group after your consent. Please also inquire about our Referral information at the end of this Privacy Statement.

Furthermore, your personal data will only be transmitted by Engel & Völkers as part of the contractual relationship, subject to your consent. In particular, the data is transmitted to your potential contractual partners, notaries and cadastral offices. In this context, Engel & Völkers is also subject to the Money Laundering Act and, if necessary, is obliged to transmit the data to the supervisory authorities. In addition, your data will be forwarded to the independent real estate consultants of Engel & Völkers.

Access to data

Personal data are processed by Engel & Völkers in detail, in particular from

● employees (permanent employees and freelance real estate consultants) and consultants who provide the services offered;

● third-party companies (eg IT service providers, hosting providers or shipping companies) whose services are used by Engel & Völkers in the context of an assignment.

Disclosure of data in non-EEA countries

In principle, Engel & Völkers does not transfer personal data to non-EEA countries without consent. The servers used by Engel & Völkers are located within the European Union.

If your request concerns companies of the Engel & Völkers group outside the European Union, we will transfer your data after consent.

In cases involving the transfer of personal data to countries that do not apply the same level of protection within the European Union and in the absence of your explicit consent to the transfer of data in these countries, Engel & Völkers ensures that certain contractual obligations consistent with data protection law (including the execution of standard clauses approved by the European Commission) are agreed with all service providers, in the event that Engel & Völkers can not refer to other principles of law for the transmission of personal data.

Saving and deleting data

Engel & Völkers stores your data in combination with the receipt of advertising information until your consent to Engel & Völkers is revoked.

Rights of the interested parties

You have the right to receive information on the processing of your personal data (for example the origin of this data, the purpose of the processing, the methods of data processing). Furthermore, you have the right at any time to revoke the processing of data for the future, to limit it or to request the deletion of data. Finally, you have the possibility to prevent the sending of promotional material or the conduct of market research or commercial communications at any time.

In summary you have the right to

- information,

- correction,

- cancellation (and / or oblivion),

- processing limitation,

- transferability of data,

- opposition to the processing of personal data,

- complaint to the supervisory authorities.