Engel & Völkers Jena
Privacy Policy
Data protection information from EV Immobilien GmbH Jena
Valid from August 15, 2022
Person responsible and your rights as a data subject *
(*Gender note: For reasons of better readability, the simultaneous use of the language forms male, female and diverse (m/f/d) is omitted. All personal designations below apply equally to all genders.)
1. Responsible party
The responsible party for the data processing regulated in this data protection notice is "EV Immobilien GmbH Jena (hereinafter "we" or "us"). Our contact details are:
EV Immobilien GmbH Jena
Johannisstraße 20, 07743 Jena
madeleine.boettger@engelvoelkers.com
License partner of Engel & Völkers Residential GmbH and Engel & Völkers Commercial GmbH
2. Data protection officer
If you have any questions about this privacy policy and data protection, please contact our data protection officer:
Marcus Spörlein
Marcus.spoerlein@engelvoelkers.com
3. Your rights as a data subject
You have the right to information about the processing of your personal data (for example, the origin of this data, the purpose of processing, the modalities of data processing). Furthermore, under certain conditions, you are entitled to object to data processing for the future, to restrict it or to request the deletion of the data. Finally, you can prevent the sending of advertising material or the conduct of market research or commercial communications at any time.
In Summary you have the right to
- information,
- correction,
- deletion,
- restriction of processing,
- data portability
- objection to the processing of your personal data,
- complaint to supervisory authorities
In addition, you have the right to object to the processing of your personal data for direct marketing purposes at any time. If you object to processing for direct marketing purposes, we will no longer process your personal data for these purposes.
According to Art. 7 III of the EU General Data Protection Regulation (hereinafter "GDPR"), you can revoke your consent to us at any time. This means that we may no longer continue the data processing based on this consent in the future.
Please note that your right to deletion is subject to restrictions. For example, we do not have to or may not delete data that we still have to keep due to statutory retention periods. Data that we need to assert, exercise or defend legal claims is also excluded from your right to deletion.
If you have a complaint about the way in which we process your data, you have the option of filing a complaint with a supervisory authority, in particular in the member state of your residence, place of work or the place of the alleged violation.
In the event of a legal obligation, we reserve the right to disclose information about you if we are required to disclose it by lawful authorities or law enforcement agencies. Legal basis: Art. 6 I sentence 1 lit. c GDPR (legal obligation).
Overview of our data processing processes
Our data protection notices below are structured as follows and give you an overview of the following data processing processes:
I. You visit us on our company website on the Internet
II. You conclude a search or marketing contract with us, request an exposé from us or commission us to carry out a property valuation
III. We search for a property for you together with another Engel & Völkers license partner (referral)
IV. You apply on your own initiative or in response to a job advertisement
V. Storage and deletion of your data
I. Collection and processing of personal data when visiting our company website on the Internet
We generally only process personal data if you send it to us via the contact forms on our company website. Personal data is only processed if you have given us your consent to do so or if the processing is permitted by law. For certain services that we offer on our company website, we require a minimum amount of data. We have marked these mandatory details with an "asterisk". Without the mandatory details, we cannot provide the services marked in this way.
1. What data do we process from you (hereinafter "you" or "user")
As part of your use of our company website, we process personal data, namely:
E-mail address, first name, last name, title, address, telephone number, property data - referred to in the context of this data protection declaration as "data" or "personal data"), which are made available by you in the case of the services offered on our company website (e.g. in the context of contact inquiries and newsletter mailings as well as the market price determination ("valuation") of real estate).
Please refer to the description of usage-related data processing in connection with the use of cookies and other tracking technologies in the “Cookie Notice” of
Engel & Völkers GmbH
Vancouverstraße 2a
D-20457 Hamburg
Germany
E-mail: info@engelvoelkers.com
You can find the cookie notice at the bottom of our company website.
2. Purpose of processing and legal basis
We process your data for the following purposes:
- Fulfillment of contact requests (the legal basis is the fulfillment of the contract and - in the case of the transfer of user data to other license partners of the Engel & Völkers Group (for the definition, please see section 3 below) - your consent.)
- If necessary, fulfillment of the request for a valuation of the property described by the user in line with the market price and the interest in selling that is thereby transmitted (the legal basis is the fulfillment of the contract and, in the case of the user entering contact details and passing them on to a factually or geographically responsible license partner of the Engel & Völkers Group (for the definition, please see section 3 below) or to the company technically implementing the valuation, your consent and, in the case of the use of the contact details for direct marketing, the legitimate interest in marketing our own services or your consent);
- Contact by telephone from us (the legal basis is the fulfillment of the contract or, in the case of the use of the telephone number for advertising purposes, your consent);
- Sending an email newsletter about our own offers as well as our own and third-party advertising to the extent permitted by law or based on consent (the legal basis is either your consent or our legitimate interest in direct marketing, as long as the marketing is carried out in compliance with data protection and competition law requirements);
In summary:
The legal basis for processing personal data is Art. 6 I sentence 1 lit. a GDPR, if the processing is based on consent, Art. 6 I sentence 1 lit. b GDPR, if the basis for the processing is a (possibly pre-contractual) contractual relationship and Art. 6 I sentence 1 lit. f GDPR, if the basis is our legitimate interest. If the processing of personal data is necessary to fulfill a legal obligation to which we are subject, Art. 6 I sentence 1 lit. c GDPR serves as the legal basis.
If the legal basis is your consent, you are entitled to revoke your consent at any time without affecting the legality of the processing of your personal data carried out on the basis of the consent until the revocation. If the legal basis is legitimate interest, you are also entitled to object to the processing of personal data concerning you at any time for reasons arising from your particular situation. Art. 21 GDPR applies in this respect.
3. Disclosure of your personal data
We will only pass on your personal data to third parties if this is necessary to fulfil the contract, if we or the third party have a legitimate interest in the disclosure, if there is a legal obligation or if you have given your consent. If data is transmitted to third parties on the basis of a legitimate interest, this will be explained in these data protection provisions.
If your contact request concerns offers from other companies in the Engel & Völkers Group, we will transmit the personal data you have entered in this case to the respective company in the Engel & Völkers Group with your prior consent or - if legally permissible - on the basis of a so-called legitimate interest. We will not pass on your personal data beyond this.
If we refer to the "Engel & Völkers Group" in this data protection declaration, we mean the companies belonging to the Engel & Völkers Group within the meaning of Sections 15ff. AktG as well as the (master) license partners who are contractually directly or indirectly affiliated with this group of companies, to which we also belong. You can find a current overview of these license partners here: https://www.engelvoelkers.com/de/unternehmen/standorte/)
4. Transfer of data to non-EEA countries
In addition to the "Transfer of your personal data" paragraph above, the following applies:
The recipients of personal data may be located outside the EEA/UK. If personal data is transferred to locations outside the EEA/UK, we will, as required by law, ensure that your data protection rights are adequately protected, either because the European Commission has decided that the country to which personal data is transferred ensures an adequate level of protection (Art. 45 GDPR) or the transfer is subject to appropriate safeguards (e.g. standard contractual clauses) of the European Union agreed with the recipient (Art. 46 GDPR), unless the GDPR provides an exception (Art. 49 GDPR). In addition, where necessary, we intend to agree additional measures with recipients to ensure an adequate level of data protection. Copies of the appropriate safeguards (to the extent we rely on them) and a list of recipients outside the EEA/UK can be requested. Please note that these copies may be redacted to the extent necessary to protect trade secrets or other confidential information.
II. You conclude a search or marketing contract with us, request an exposé from us or commission us to carry out a property valuation
1. What data do we process from you
When searching for, selling or renting a property, requesting an exposé and evaluating a property, the following personal data is regularly processed from you:
- First name, last name, title, address, telephone number, information about the property you want (in the case of a property search) or (in the case of property marketing or property valuation) information about the property;
- E-mail address, if you have agreed to receive advertising information, in particular the offer or valuation of properties, or if you would like to be communicated by e-mail;
- and (if it comes to buying/selling or renting real estate) bank details, identity details, ID copy (if buying/selling a property) and land register, electricity, oil and/or gas bills, general individual cost statements, declarations of division, WEG protocols (resolutions), purchase contract (if selling a property) or (if it comes to renting a property) bank details, identity details, if applicable CV, proof of salary, proof of creditworthiness, landlord confirmation, rental agreement.
2. Purpose of processing and legal basis
We process this personal data for the following purposes:
- Fulfillment of the contractual relationship or a pre-contractual legal relationship - also by independent real estate consultants cooperating with us - including billing and credit checks (the legal basis is Art. 6 I lit. b. GDPR and Art. 6 I lit. f GDPR; our legitimate interest in passing on the data to independent real estate consultants follows from the freedom of choice, including with independent brokers or sub-brokers to fulfill contractual relationships. The legitimate interest in carrying out credit checks follows from the legitimate interest in protecting against bad debts.);
- Fulfillment of a legal obligation, particularly in connection with the Money Laundering Act; (The legal basis is Art. 6 I lit. c GDPR);
- Advertising information about properties that we or other license partners of the Engel & Völkers Group market (The legal basis is Art. 6 I lit. f GDPR; our legitimate interest arises from the processing of personal data for the purpose of direct advertising. The legal basis is also your consent in accordance with Art. 6 I a. GDPR, provided that the advertising information is sent to you by email, fax or telephone.)
If the legal basis is your consent, you are entitled to revoke your consent at any time without affecting the legality of the processing carried out on the basis of the consent until the revocation. If the legal basis is legitimate interest, you are also entitled to object to the processing of personal data concerning you at any time for reasons arising from your particular situation. Art. 21 GDPR applies in this respect.
3. Transfer of data
If your request (e.g. in connection with an evaluation request) concerns offers from other license partners of the Engel & Völkers Group, Engel & Völkers will transfer the personal data you have entered in this case to the respective company in the Engel & Völkers Group after you have given your prior consent.
In this context, please also read our information on transfer in section III.
In addition, as part of the processing of a contractual relationship, we transfer personal data to contractual partners (owners, landlords, search customers) and supporting service providers such as notaries, lawyers, property managers, property developers, as well as in the context of credit reports or to supervisory authorities (such as money laundering documentation). We may also transfer your data to third parties within the scope of what is legally permissible. Third parties to whom we pass on your personal data, regardless of our service provision, include external consultants (e.g. lawyers and auditors), authorities within the scope of their jurisdiction to comply with legal obligations and/or to protect our rights (e.g. tax authorities, police, public prosecutors, courts), potential buyers or acquirers of all or part of our assets and/or activities and other third parties, insofar as you instruct us to pass on data or give your consent.
In addition, we will only pass on your personal data to employees (permanent employees such as employees and freelance real estate consultants) and third-party companies (e.g. IT service providers, hosting providers, etc.) to whom we have outsourced services with processing operations as part of a contract processing.
4. Transfer of data to non-EEA countries
In addition to the above paragraph “Transfer of your personal data”, the following applies:
The recipients of personal data may be located outside the EEA/UK. If personal data is transferred to locations outside the EEA/UK, we will, as required by law, ensure that your data protection rights are adequately protected, either because the European Commission has decided that the country to which personal data is transferred ensures an adequate level of protection (Art. 45 GDPR) or the transfer is subject to appropriate safeguards (e.g. standard contractual clauses) of the European Union agreed with the recipient (Art. 46 GDPR), unless the GDPR provides an exception (Art. 49 GDPR). In addition, where necessary, we intend to agree additional measures with the recipients to ensure an adequate level of data protection. Copies of the appropriate safeguards (to the extent we rely on them) and a list of recipients outside the EEA/UK can be requested. Please note that these copies may be blacked out to the extent necessary to protect trade secrets or other confidential information.
If your request relates to license partners of the Engel & Völkers Group outside the European Union, we will transmit your data to the locally / subject-matter responsible license partner with your consent.
III. We are looking for a property for you together with another Engel & Völkers license partner (“transfer”)
If we are looking for a property for you together with another license partner, your data will only be transferred on the basis of your prior consent. Please note that both we as your first contact and the Engel & Völkers Group license partner to whom your data is transferred process your personal data. Both - we and this license partner - are independently responsible for the respective data processing. We and this other license partner do not have mutual access to each other's data and do not process your data together. If you would like to assert your rights as a data subject, please check in advance whether you would like to assert these against us or against the other Engel & Völkers Group license partner who also processes your data.
How we process your data in connection with the marketing of your property, what rights you have in this context and who your contact persons are if you wish to assert your rights as a data subject can be found in the above explanations.
IV. You apply on your own initiative or in response to a job advertisement
1. What data do we process from you
If you apply to us via our website or via a job advertisement, we process your name as well as your address, telecommunications and application data. Providing your address and telecommunications data, which are advertised as mandatory information, is necessary in order to be able to contact you about your application and to assign the application.
2. Purpose of processing and legal basis
We process your personal data for the following purposes:
- Reviewing the application for employment within our company (the legal basis is Art. 6 I lit. b GDPR, if applicable, in conjunction with Section 26 BDSG (for the scope of application of the Federal Republic of Germany).).
- Defence against any legal claims asserted against us arising from the application process, if this is necessary (the legal basis is our legitimate interest in meeting our burden of proof in proceedings under the General Equal Treatment Act (AGG); Art. 6 I lit. f GDPR).
- We also process your personal data on the basis of a previously granted consent in order to inform you about interesting job offers (the legal basis is Art. 6 I lit. a GDPR).
If the legal basis is your consent, you are entitled to revoke your consent at any time without affecting the legality of the processing carried out on the basis of the consent until the revocation. If the legal basis is the legitimate interest, you are also generally entitled to object to the processing of personal data concerning you at any time for reasons arising from your particular situation. Art. 21 GDPR applies in this respect.
3. Transfer of data
We will only pass on your personal data to third parties if this is necessary to fulfil the contract, if we or the third party have a legitimate interest in the transfer, if there is a legal obligation or if you have given your consent. If data is transferred to third parties on the basis of a legitimate interest, this will be explained in these data protection provisions.
4. Transfer of data to non-EEA countries
In addition to the above paragraph "Disclosure of your personal data", the following applies:
The recipients of personal data may be located outside the EEA/UK. Where personal data is transferred to locations outside the EEA/UK, we will, as required by law, ensure that your data protection rights are adequately protected, either because the European Commission has decided that the country to which personal data is transferred ensures an adequate level of protection (Art. 45 GDPR) or the transfer is subject to appropriate safeguards (e.g. standard contractual clauses) of the European Union agreed with the recipient (Art. 46 GDPR), unless the GDPR provides an exception (Art. 49 GDPR). In addition, where necessary, we intend to agree additional measures with recipients to ensure an adequate level of data protection. Copies of the appropriate safeguards (to the extent we rely on them) and a list of recipients outside the EEA/UK can be requested. Please note that these copies may be redacted to the extent necessary to protect trade secrets or other confidential information.
5. Storage and deletion of your data
We store your personal data for the time necessary to achieve the purposes for which data is collected and further processed, including any retention period required by applicable law (e.g. retention of accounting documents).
As part of application processes that end without employment, your data is regularly stored for a further six months for documentation purposes and then deleted or destroyed, as are the documents sent to us. With your consent to process the data for future application processes, we will also store it for a correspondingly longer period.
NOTE: Our company regularly checks and monitors your creditworthiness when concluding contracts and in certain cases where there is a legitimate interest, including for existing customers. To do this, we work with Creditreform Boniversum GmbH, Hammfelddamm 13, 41460 Neuss, from whom we receive the data we need. For this purpose, we transmit your name, address and date of birth to Creditreform Boniversum GmbH. The information in accordance with Art. 14 of the EU General Data Protection Regulation on the data processing carried out by Creditreform Boniversum GmbH can be found here: For consumers: Information in accordance with the EU GDPR | Boniversum
